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AI-Powered Categorization Launched by Superhuman to Combat Inbox Spam

AI-Powered Categorization Launched by Superhuman to Combat Inbox Spam

April 10, 2025
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It's been over two years since ChatGPT made a splash, and it seems like every email app jumped on the AI bandwagon, adding features like AI-powered writing, summaries, and search to help you navigate your inbox faster. Now, Superhuman is tackling one of the biggest headaches in email management: categorization.

Remember Google's Inbox? It tried to sort emails into categories but got the axe in 2019. Since then, other email clients, including Gmail, have taken a crack at it, but the results have been hit or miss.

Enter Superhuman's new Auto Label feature. It automatically slaps labels like marketing, pitch, social, and news on your emails. And if those don't cut it, you can create your own custom labels with a prompt. Superhuman's all about speed, so you can even auto-archive emails under certain labels if you don't need to see them.

Rahul Vohra, Superhuman's CEO, told TechCrunch that their customers were drowning in cold marketing and spam emails. "Why isn't Superhuman filtering these out?" they asked. Initially, Superhuman relied on Gmail and Outlook's spam filters, but that wasn't cutting it. So, they decided to take control with their own classification system.

One hiccup with the auto labels at launch is that you can't tweak the prompts for creating categories. If a prompt isn't working and missing emails you thought would be categorized, you'll have to come up with a new one.

The app also lets you set up a Split Inbox based on your filters, like emails with specific subjects or from certain domains. Now, you can also use your custom labels to create a new Split Inbox.

Superhuman's also sprucing up its reminder feature. You could already snooze emails, but now, if you reply to an email expecting a response, it'll pop back up after a set time if you don't hear back. You can tweak this in the settings. Plus, there's an AI-powered auto-draft feature that crafts a follow-up in your style, keeping the conversation's context and your tone in mind. It's like a polite nudge to the recipient.

Image Credits:Superhuman
Vohra shared with TechCrunch that Superhuman's next move is to tap into different knowledge bases that represent you, like your website and personal wiki. They already peek at your schedule through your calendar.

With all this info, Superhuman's AI could soon auto-draft replies to emails that need a response and even send some automatically if you're okay with it. For instance, it might reply to a meeting request with a suggested time slot.

Superhuman's also eyeing IFTTT-style (IF This Then That) workflows with prompts. Say you get a recruiting email; you could set up an AI-generated reply template and forward it to the recruiting department if it meets certain criteria.

Image Credits:Superhuman
While an email client automatically replying to emails might be a ways off, sorting emails into categories is a pain point that could be solved right now. And the new label feature sounds promising—as long as it gets the categorization right.

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Comments (52)
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WalterSanchez
WalterSanchez August 26, 2025 at 11:01:15 AM EDT

Superhuman's AI categorization sounds like a game-changer! My inbox is a warzone of spam and promos, so auto-labeling could really save my sanity. Excited to try this out and see if it actually sorts my mess as promised. 🤞

FredBrown
FredBrown August 18, 2025 at 9:00:59 AM EDT

C'est incroyable comment Superhuman utilise l'IA pour nettoyer nos boîtes mail ! 😊 Fini le spam qui nous noie, avec leurs étiquettes auto, on dirait un assistant personnel qui trie tout. Mais bon, est-ce que ça va vraiment comprendre mes priorités bizarres ?

BrianWalker
BrianWalker April 22, 2025 at 8:03:59 AM EDT

スーパーヒューマンのAIカテゴリ分け、最高です!スパムメールをしっかり分類してくれるので、受信箱がすっきり。ただ、重要なメールまでスパム扱いすることがあるので、注意が必要です。でも、時間の節約には大いに役立ちます!😊

LawrenceJones
LawrenceJones April 20, 2025 at 8:19:42 AM EDT

La categorización por IA de Superhuman es un salvavidas para mi bandeja de entrada. ¡Clasifica el spam tan bien que casi no veo correo basura ahora! Solo desearía que también capturara esos correos de phishing astutos. En general, ha hecho que mi vida de correo electrónico sea mucho más fácil. 😊

ChristopherRamirez
ChristopherRamirez April 19, 2025 at 8:57:37 AM EDT

Phân loại thư rác bằng AI của Superhuman thật tuyệt vời! Nó lọc spam rất tốt, hộp thư của tôi giờ đây như một khu vườn thiền. Tuy nhiên, đôi khi nó quá nhiệt tình và đẩy cả email quan trọng vào thùng rác, nên cần chú ý. Nhưng vẫn là một công cụ tiết kiệm thời gian tuyệt vời! 😊

RoyLopez
RoyLopez April 18, 2025 at 4:59:43 PM EDT

슈퍼휴먼의 AI 카테고리화 정말 좋네요! 스팸 메일이 거의 보이지 않을 정도로 효과적이에요. 다만 중요한 메일을 잘못된 카테고리에 넣을 때가 있지만, 그래도 시간을 많이 절약할 수 있어서 도움이 됩니다. 앞으로도 잘 부탁드립니다! 🚀

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