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Corporate AI Adoption Plateaus, Ramp Data Reveals

Corporate AI Adoption Plateaus, Ramp Data Reveals

September 10, 2025
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Corporate AI Adoption Plateaus, Ramp Data Reveals

Corporate AI Adoption Reaches Plateau

While businesses initially rushed to implement artificial intelligence solutions, enthusiasm appears to be stabilizing as organizations confront the technology's current limitations.

The Adoption Slowdown

Ramp's AI Index, which tracks corporate spending on AI-related products and services, plateaued at 41% penetration in May after nearly a year of steady growth. The data reveals significant adoption disparities:

  • Large enterprises lead at 49% adoption
  • Mid-sized businesses trail slightly at 44%
  • Small companies lag further behind at 37%

The methodology has certain constraints - analyzing transaction data from approximately 30,000 businesses leaves room for unmeasured AI expenditures categorized under different budget lines.

Reality Check for AI Expectations

Several indicators suggest companies are tempering their expectations:

  • Klarna reversed some AI-driven layoffs after customer service quality declined
  • Failed pilot projects jumped to 42% from 17% last year (S&P Global)
  • Businesses recognize limitations in current AI capabilities

The trend suggests organizations are shifting from speculative investment to more measured, strategic implementation of AI technologies.

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