HomeSpotify Resumes Service Following Outage
It looks like Spotify users across the US and Europe woke up to a frustrating surprise today. Reports flooded in about the music streaming giant being down, with many unable to load or stream their favorite tunes. At around 8:45 AM ET, Spotify's Status account on X acknowledged the hiccup, stating they were "aware of some issues" and were "checking them out."
As of 10:39 AM ET, Spotify was still in the process of trying to fix the problem, promising to get things back to normal "as soon as possible." They also quashed any rumors, stating clearly that "reports of this being a security hack are false."
While Spotify hasn't reached out to us directly about the situation, just before noon ET, it seems like the tide is turning. Most users are now saying that the service is back up and running, with the number of complaints dropping significantly. If you're looking for more updates, you can keep an eye on the Spotify help page dedicated to the April 16th outage.
Outage Spread and Impact
Initially, the bulk of the complaints came from Europe, but the problem quickly spread to the US. According to Downdetector, there was a noticeable spike in outages reported from the US, and our colleagues at *The Verge* in both the UK and US couldn't access Spotify either. The outage map from ThousandEyes indicates that this issue has affected users worldwide.
The disruption hit Spotify's web player, desktop app, and iOS app. Some desktop users were staring at a frustrating black screen that wouldn't load, while others could pick songs but couldn't play them. On iOS, some songs might have been playable, but only if they were cached before the outage hit.
Update, April 16th: We've added information about users reporting that the service is now functioning again.
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Comments (31)
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![SebastianAnderson]()
¿Otra caída de Spotify? Creo que al equipo de infraestructura le va a tocar trabajar horas extras 😅 Esto me recuerda lo dependientes que somos de estos servicios. ¿Han considerado hacer un sistema de fallback local? Porque en días así, mi lista de reproducción descargada es mi salvación.
![JonathanAllen]()
Encore une panne de streaming ? 😅 Ça devient récurrent ces derniers temps. En tant qu'utilisateur Premium, c'est très frustrant de ne pas pouvoir écouter ma playlist pendant ma séance de sport. Est-ce qu'ils investissent assez dans leurs infrastructures ?
![EricScott]()
What a morning bummer! Spotify down just when I needed my workout playlist. Glad it’s back, but c’mon, keep the tunes flowing! 🎵
![BrianLopez]()
Spotify down? Ugh, my morning workout playlist was silenced! Felt like the universe conspired against my vibe. Glad it's back, but c'mon, Spotify, keep the music flowing! 🎶
![EricLopez]()
Wow, Spotify down? That’s like my morning coffee machine breaking! Glad it’s back, but those silent moments were rough. 🥁
![FrankJohnson]()
Man, waking up to a Spotify outage is like losing your morning coffee—pure chaos! 😩 Glad it’s back, but I was stuck humming old tunes in my head all morning.
It looks like Spotify users across the US and Europe woke up to a frustrating surprise today. Reports flooded in about the music streaming giant being down, with many unable to load or stream their favorite tunes. At around 8:45 AM ET, Spotify's Status account on X acknowledged the hiccup, stating they were "aware of some issues" and were "checking them out."
As of 10:39 AM ET, Spotify was still in the process of trying to fix the problem, promising to get things back to normal "as soon as possible." They also quashed any rumors, stating clearly that "reports of this being a security hack are false."
While Spotify hasn't reached out to us directly about the situation, just before noon ET, it seems like the tide is turning. Most users are now saying that the service is back up and running, with the number of complaints dropping significantly. If you're looking for more updates, you can keep an eye on the Spotify help page dedicated to the April 16th outage.
Outage Spread and Impact
Initially, the bulk of the complaints came from Europe, but the problem quickly spread to the US. According to Downdetector, there was a noticeable spike in outages reported from the US, and our colleagues at *The Verge* in both the UK and US couldn't access Spotify either. The outage map from ThousandEyes indicates that this issue has affected users worldwide.
The disruption hit Spotify's web player, desktop app, and iOS app. Some desktop users were staring at a frustrating black screen that wouldn't load, while others could pick songs but couldn't play them. On iOS, some songs might have been playable, but only if they were cached before the outage hit.
Update, April 16th: We've added information about users reporting that the service is now functioning again.
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¿Otra caída de Spotify? Creo que al equipo de infraestructura le va a tocar trabajar horas extras 😅 Esto me recuerda lo dependientes que somos de estos servicios. ¿Han considerado hacer un sistema de fallback local? Porque en días así, mi lista de reproducción descargada es mi salvación.
Encore une panne de streaming ? 😅 Ça devient récurrent ces derniers temps. En tant qu'utilisateur Premium, c'est très frustrant de ne pas pouvoir écouter ma playlist pendant ma séance de sport. Est-ce qu'ils investissent assez dans leurs infrastructures ?
What a morning bummer! Spotify down just when I needed my workout playlist. Glad it’s back, but c’mon, keep the tunes flowing! 🎵
Spotify down? Ugh, my morning workout playlist was silenced! Felt like the universe conspired against my vibe. Glad it's back, but c'mon, Spotify, keep the music flowing! 🎶
Wow, Spotify down? That’s like my morning coffee machine breaking! Glad it’s back, but those silent moments were rough. 🥁
Man, waking up to a Spotify outage is like losing your morning coffee—pure chaos! 😩 Glad it’s back, but I was stuck humming old tunes in my head all morning.
