How Jabra Evolve3 Leverages Voice AI to Transform Workplace Communication

The Jabra Evolve3 65 Flex is specifically engineered for professionals who work remotely or in hybrid office settings. Image credit: Jabra

Richard Trestain explains how Jabra’s latest headsets deliver highly accurate voice recognition, helping to drive the shift toward work environments that rely less on keyboards.

Jabra’s newly released Evolve3 headset series is helping to pave the way for workplaces that eliminate the need for keyboards altogether.

According to a joint study conducted by Jabra and the London School of Economics Behavioural Lab, voice AI is expected to become the standard interface in the workplace by 2028.

This upcoming change means that tasks such as navigating systems, drafting documents, composing emails, and prompting GenAI tools will increasingly be handled through voice recognition rather than typing.

To support this transformation, computers need the most precise method possible for capturing human speech and converting it into actionable AI commands, a challenge that Jabra aims to address with its latest headphone technology.

A Victorian-era element in the age of AI

As noted in the Jabra-London School of Economics study titled Welcome to the work beyond the keyboard, 14% of participants already prefer using voice commands over typing when interacting with GenAI tools.

Richard Trestain, Jabra’s Product Marketing Manager, is a real-world example of this shift. He uses a foot pedal in combination with his Jabra Evolve3 65 Flex to handle his daily tasks.

"I hardly use my keyboard these days,” he says. “I spend most of my time using Wispr Flow [a voice AI dictation app]. If it doesn’t capture my voice accurately, I get very frustrated because I have to go back and correct everything I asked it to do."

"I guess I’m an early adopter. But let’s be honest, a keyboard is essentially a relic from the Victorian era."

Richard Trestain, Product Marketing Manager at Jabra

Since the first practical and commercially successful typewriter was invented in 1867, Richard’s historical comparison is accurate.

He adds: "The modern keyboard was developed to input information into computers, and we’ve used it successfully for a long time. However, it isn’t fast enough and doesn’t allow us to convey our thoughts freely into a system."

"A foot pedal like the one I use is much more practical. If we can help users access their preferred platforms quickly and easily, that’s the direction we should be moving toward."

Richard’s custom office setup allows him to press his foot pedal and say ‘Hey Wispr Flow’ to instantly activate the technology and have it listen for his commands.

"We believe this setup will become very common within three years. The AI era is quite different from the traditional voice assistant era,” he says.

"I can envision a future where people can literally talk to their computers to complete all their tasks."

From left: Jabra Evolve3 45, Evolve3 65, and Evolve3 65 Flex. Image credit: Jabra

What is Jabra ClearVoice?

Working for a company that specializes in wireless headsets makes things convenient for Richard. His computer captures his voice with over 99% accuracy thanks to Jabra ClearVoice, a proprietary Deep Neural Network designed to fully understand the nuances of human speech.

"The DNN is trained on 60 million different sentence examples from various noisy environments, which enables it to identify the acoustic characteristics of human voices,” Richard explains.

"It doesn’t learn your individual voice as a user – it doesn’t record or measure that. Instead, it focuses on the structural aspects of human speech and integrates that information into the chip in our headsets, ensuring your voice is always captured accurately."

Jabra ClearVoice is one of several innovative features tested at the Jabra Sound Lab in Ballaray, Denmark. To confirm that the products can capture over 99% of a user’s voice, Jabra uses hearing assistive technology systems, commonly known as HATS.

"We have a very expensive mannequin that we fit the headset on, and it’s tuned to respond in a way that mimics human hearing,” Richard explains.

"We test the headsets in anechoic chambers to simulate different environments with various background noises, then we measure the sound coming from the microphone using scientific, objective methods."

Choosing the right headset for a voice-first future

All products in this new lineup, including the Evolve3 65 Flex, Evolve3 65, and Evolve3 45, come equipped with Jabra ClearVoice to isolate speech in noisy environments.

The main differences among them lie in their design:

• Evolve3 65 Flex: Features a foldable design without a separate mic arm, allowing professionals to carry just one headset in their coat pocket when working in various hybrid office locations.
• Evolve3 65 and Evolve3 45: Include beamforming technology along with three microphones specifically designed to work with Jabra ClearVoice.

The Evolve3 65 is priced higher than the Evolve3 45 because it has larger speakers and more powerful Active Noise Cancellation, making it suitable for long-term daily use to help maintain focus during calls. In contrast, the 45 model is designed primarily for all-day use during calls.

"The Evolve3 65 Flex builds on the design principles of the 75 and 85 models but simplifies them into a lighter, more portable headset,” Richard says.

"You wouldn’t wear the [Evolve3 65 and Evolve3 45] when going out."

Calum MacDougall, Jabra’s President, highlights the need for hardware solutions tailored to current market needs: "The way people work has changed dramatically, yet many companies still try to address all communication challenges with the same type of headset."

Calum MacDougall, President at Jabra

"Desk-based callers, professionals in open offices, and hybrid workers all have different communication needs and design requirements."

"When audio performance doesn’t match the way people work, it becomes difficult to provide a consistent call experience across the workforce, which affects both conversations and AI tools that rely heavily on voice input."

Within just two years, manually typing responses may seem completely outdated. With the introduction of the Evolve3 series, Jabra is helping businesses make a smooth transition toward a voice-first future today.