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WalterNelson
WalterNelson
September 17, 2026

ING Bank reports India's outsourcing sector is not being displaced by AI as it shifts up the value chain. While software services exports rose to 5.2% of GDP, business services doubled to 3.3%. AI is changing outsourcing content rather than reducing overall demand, with growth moving from repetitive tasks to high-value activities like data analysis and software development. India now holds over half the global outsourcing market, with combined services accounting for 8.5% of GDP and digital delivery exports growing 45% since 2022.

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