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指導AI根據用戶留言內容,自動識別並分類電商客服工單類型,如物流查詢、退換貨申請或產品諮詢,以提升處理效率。
複製
Please read the following customer service message submitted by the user, analyze its core request, and categorize it into one of the predefined ticket types: Logistics Inquiry, Return/Exchange Request, Product Quality Issue, Account Anomaly, or Other. Output only the classification label without explaining the reasoning process, ensuring accurate classification to assist subsequent manual handling.
複製
請閱讀以下用戶提交的客服留言,分析其核心訴求,並將其歸類為預定義的工單類型之一:物流查詢、退換貨申請、產品質量問題、賬戶異常或其他。請僅輸出分類標籤,無需解釋推理過程,確保分類準確以輔助後續人工處理。
複製
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