Classificateur Automatique Billets EC

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Liste de prompts IA

Classification Billets Support

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Guidez l'IA pour identifier et classer automatiquement les tickets de service client de commerce électronique basés sur les messages des utilisateurs, tels que les demandes de logistique, les retours ou les consultations sur les produits, afin d'améliorer l'efficacité du traitement.

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Please read the following customer service message submitted by the user, analyze its core request, and categorize it into one of the predefined ticket types: Logistics Inquiry, Return/Exchange Request, Product Quality Issue, Account Anomaly, or Other. Output only the classification label without explaining the reasoning process, ensuring accurate classification to assist subsequent manual handling.

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Veuillez lire le message de service client soumis par l'utilisateur suivant, analyser sa demande principale et le classer dans l'un des types de billets prédéfinis suivants : Demande de logistique, Demande de retour/échange, Problème de qualité du produit, Anomalie de compte ou Autre. Ne produisez que l'étiquette de classification sans expliquer le processus de raisonnement, en assurant une classification précise pour assister la gestion manuelle ultérieure.

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