Salesforce launched Koa, its first reasoning large model, co-tuned with NVIDIA using Nemotron open-source weights. Koa targets sales, marketing, and customer service, offering cost efficiency via reduced token usage and enhanced security by excluding real customer data from training. It addresses enterprise AI transformation challenges like high costs and data privacy. Koa operates within Salesforce, utilizing AI gateway routing for flexible task distribution. Despite launching Koa, Salesforce maintains a diversified strategy, recently announcing ClaudeForce with Anthropic to integrate Claude as an AI front-end while keeping core business data securely within Salesforce.