Shopify CEO: No New Hires Unless AI Proven Incapable

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Shopify CEO Tobi Lütke recently shared a compelling message with his team, emphasizing the integration of AI into their daily operations. In a memo highlighted by *CNBC*, Lütke urged employees to consider AI before requesting additional resources or staff. He challenged them to envision what their projects would look like if AI agents were already part of the team, suggesting that this could spark exciting discussions and innovative projects. Lütke posted the memo on X, and it was distributed to employees late last month. The broader message underscores Shopify's commitment to what Lütke calls "reflexive AI usage," setting it as a fundamental expectation within the company. He describes AI's integration as the most significant shift in work practices he's witnessed in his career, stressing that mastering AI requires hands-on experience. Interestingly, Lütke's vision extends to performance evaluations, with plans to include questions about AI usage in Shopify's performance and peer review processes. He believes that the company's success hinges on combining their collective skills and ambitions with AI, ultimately benefiting their merchants. This push towards AI integration aligns with Shopify's recent developments, such as the early access launch of their AI 'Sidekick' chatbot designed to assist merchants. Lütke's memo not only sets a new standard for how work is done at Shopify but also highlights the company's forward-thinking approach to leveraging technology for growth and efficiency.

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