Kea AI

Kea AI Product Information

What is Kea AI?

Kea AI is a Voice AI solution built specifically for restaurants to automate phone operations. It helps restaurants capture customer orders, answer common questions, streamline daily tasks, and boost revenue by ensuring no call goes unanswered. The platform integrates directly with over 11 Point-of-Sale (POS) systems, offers deep customization for AI voices and brand-specific FAQs, and provides real-time call reporting and insights. It also manages payments, delivery logistics, reservations, and waitlists, serving as a complete virtual employee for restaurant phone lines.

How to use Kea AI?

To get started with Kea AI, restaurants first create an account and enter their location information. Next, they connect their existing Point-of-Sale (POS) system—a process that typically takes under 15 minutes. Finally, they forward their restaurant's phone calls to a dedicated Kea AI number. From there, the AI handles incoming calls, takes orders, and manages customer inquiries. Users can customize their Voice AI, including voices and FAQs, via the Kea AI Portal or a mobile-friendly interface, with all updates taking effect immediately.

Kea AI's Core Features

Voice AI Ordering with direct POS integration (including modifiers)

24/7 Call Answering (handles unlimited concurrent calls)

AI Menu Analyzer (ensures order accuracy and prevents 'hallucinations')

Dynamic FAQs (customizable brand and location-level answers)

Real-time Call Reporting & Trends Analysis

Delivery & Payments (supports Apple Pay, Google Pay, credit cards, self-delivery, and third-party delivery)

Multiple AI Agents (The Judge for order accuracy, The Food Critic for menu/FAQ updates, The Data Guru for daily insights)

Mobile-Friendly AI Access for instant updates

Kea AI's Use Cases

Automating order taking and sending orders directly to the kitchen KDS.

Answering customer questions about menu items, hours, amenities, and delivery options.

Managing high call volumes and multiple callers simultaneously without overworking staff.

Providing insights into caller trends, popular items, and potential missed revenue.

Streamlining payment processing for pickup and delivery orders.

Efficiently managing reservations and waitlists.

FAQ from Kea AI

What is Kea AI?

Kea AI is a personalized Voice AI solution for restaurants, designed to answer every call, take orders, respond to questions, simplify operations, and increase revenue.

How accurate is Kea AI in taking orders?

Kea AI maintains 99.3% accuracy in matching orders to your menu, powered by its 'Judge' AI agent that verifies every call against your menu details.

Can I customize the AI's voice and responses?

Yes. Kea AI provides a wide selection of customizable call voices (such as Bella, Rick Drawl, and Charming Charlotte) and lets you tailor how the AI represents your brand through dynamic FAQs and assistant settings in the Kea AI Portal.

How quickly can Kea AI be set up and activated?

Kea AI can be activated in 30 minutes or less. Connecting your POS system usually takes under 15 minutes, and setting up multiple locations can be done within a day.

Kea AI Support Email & Customer service contact & Refund contact etc.

For customer service, please contact Kea AI support at: .

Kea AI Screenshot