Classificação Automática de Intenção para Chats de E-commerce

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Lista de Prompts de IA

Classificador de Intenção de Chat Cliente

Classifica automaticamente as intenções de chats de usuários para o atendimento de pré-venda de e-commerce, ajuda agentes a identificar necessidades rapidamente e melhorar a velocidade de resposta.

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For a single round of user chat received by an e-commerce store's pre-sales customer service, judge whether it belongs to product inquiry, order query, after-sales appointment, promotion discount or competitor product comparison, and only output the classification result directly without extra explanation.

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Para um chat de usuário de turno único recebido pelo atendimento de pré-venda de uma loja de e-commerce, determine se ele pertence a consulta de produto, consulta de pedido, agendamento de pós-venda, desconto promocional ou comparação com produto concorrente, e apenas produza o resultado da classificação diretamente sem explicação extra.

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