电商客服自动工单分类助手

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电商客服工单分类

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指导AI根据用户留言内容，自动识别并分类电商客服工单类型，如物流查询、退换货申请或产品咨询，以便快速分派给对应部门处理。

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Read the following conversation between a user and an e-commerce customer service representative, analyze the core intent, and classify it into one of the predefined ticket types: Logistics Inquiry, Return/Exchange Request, Product Quality Issue, Price Dispute, or Other. Output only the final classification label without any explanatory text or reasoning process, ensuring the result is accurate and compliant with business standards.

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请阅读以下用户与电商客服的对话记录，分析用户的核心诉求，并将其归类为预定义的工单类型之一：物流查询、退换货申请、产品质量问题、价格争议或其他。请仅输出最终的分类标签，不要输出任何解释性文字或推理过程，确保分类结果准确且符合业务规范。

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