Assistente de Classificação Automática

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Lista de Prompts de IA

Classificação de Tickets E-com

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Instrui a IA a analisar as mensagens dos usuários e classificar automaticamente os tickets de atendimento ao cliente de comércio eletrônico em tipos como logística, devoluções ou consultas.

Conteúdo do prompt

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Read the following conversation between a user and an e-commerce customer service representative, analyze the core intent, and classify it into one of the predefined ticket types: Logistics Inquiry, Return/Exchange Request, Product Quality Issue, Price Dispute, or Other. Output only the final classification label without any explanatory text or reasoning process, ensuring the result is accurate and compliant with business standards.

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Leia o seguinte registro de conversa entre um usuário e um representante do atendimento ao cliente de comércio eletrônico, analise a solicitação principal do usuário e classifique-a em um dos tipos de tickets predefinidos: Consulta logística, Solicitação de devolução/troca, Problema de qualidade do produto, Disputa de preço ou Outro. Gere apenas o rótulo de classificação final sem qualquer texto explicativo ou processo de raciocínio, garantindo que o resultado seja preciso e esteja em conformidade com os padrões comerciais.

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