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电商客服工单分类
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利用AI自动识别并分类电商客服收到的用户咨询工单，提升处理效率。
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Please analyze the content of the following user customer service tickets from an e-commerce platform, determine which category their core request belongs to based on the conversation context (logistics inquiry, return/exchange application, product quality complaint, or price consultation), and output the corresponding category label along with a brief reason.
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请分析以下来自电商平台的用户客服工单内容，根据对话上下文判断其核心诉求属于物流查询、退换货申请、产品质量投诉还是价格咨询中的哪一类，并输出对应的分类标签及简要理由。
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