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电商客服工单分类
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利用AI自动识别并分类电商客户咨询工单，提升处理效率与准确性。
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Please analyze the following e-commerce customer inquiry ticket content, automatically categorize it into one of the four categories: 'Logistics Inquiry', 'Return/Exchange Application', 'Product Quality Complaint', or 'Other Inquiry' based on business semantics, and briefly explain the basis for classification, ensuring that the classification results conform to actual business scenarios and are logically clear.
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请分析以下电商客户提交的咨询工单内容，根据业务语义将其自动归类为‘物流查询’、‘退换货申请’、‘产品质量投诉’或‘其他咨询’四类之一，并简要说明分类依据，确保分类结果符合实际业务场景且逻辑清晰。
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