Автоматическая категоризация тикетов

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Классификатор тикетов E-com

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Инструмент ИИ для автоматической категоризации тикетов службы поддержки по логистике, возвратам, качеству, цене или другим запросам.

Содержание промпта

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Analyze the following customer service message from an e-commerce platform and determine its business category. The possible categories are: Logistics Inquiry, Return/Exchange Request, Product Quality Issue, Price Dispute, or Other Inquiry. Output only the category name without any explanation or additional text. If the message cannot be clearly classified, output 'Other Inquiry'.

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Проанализируйте следующее сообщение службы поддержки от платформы электронной коммерции и определите его бизнес-категорию. Возможные категории: Логистический запрос, Запрос на возврат/обмен, Проблема качества продукта, Спор о цене или Другой запрос. Выводите только название категории без каких-либо объяснений или дополнительного текста. Если сообщение не может быть четко классифицировано, выведите 'Другой запрос'.

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