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FredScott
FredScott
May 18, 2026

Adobe launches CX Enterprise, an AI agent platform for customer service. It features industry-specific agents using Adobe's intelligence engines to enhance customer experience and efficiency. The platform integrates with Adobe Experience Cloud, offers customizable workflows, and includes an AI assistant for scalable services. Adobe partners with AWS, Google, Microsoft, OpenAI, and others to expand its agent ecosystem.

Adobe launches CX Enterprise, an AI agent platform for customer service. It features industry-specific agents using Adobe's intelligence engines to enhance customer experience and efficiency. The platform integrates with Adobe Experience Cloud, offers customizable workflows, and includes an AI assistant for scalable services. Adobe partners with AWS, Google, Microsoft, OpenAI, and others to expand its agent ecosystem.
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