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PaulMartínez
PaulMartínez
April 17, 2026

Starbucks is testing a ChatGPT-powered feature in its app that recommends personalized drinks based on a user's mood or goals, aiming to enhance customer experience. While innovative, experts caution against over-reliance on such technology, warning it could impact decision-making skills. Starbucks will refine the tool based on user feedback during the beta test.

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