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Articles published by MichaelYoung
RecRam: Transforming Customer Support Through AI Video Analysis
In today's fast-paced business world, providing top-notch customer support is crucial. Enter RecRam, a game-changer that harnesses the power of AI to analyze customer support videos. It's not just about solving problems; it's about understanding customer sentiment and breaking down language barriers
2024 Environmental Report Released
From the very beginning, we've been driven by a bold vision to forge a more sustainable future. A big part of that journey involves sharing our insights and being upfront about both our achievements and hurdles. This transparency is crucial, especially now, as technological innovation meets the pres
AI Features Simplify Back-to-School Season
Back-to-school season is here, and whether you're flipping through syllabi, setting up your classroom, or exploring your kid's new school, it's a mix of excitement and maybe a bit of stress. With three of my four kids heading back to school this week, I thought I'd share some of the latest Google fe
