Xbox Executive Advises Laid-Off Employees to Leverage AI for Emotional Support

Microsoft's recent wave of layoffs has hit its gaming studios particularly hard. Amid the upheaval, an Xbox executive producer suggested a unique way to "help reduce the emotional and cognitive load that comes with job loss": seeking guidance from AI chatbots.

In a since-deleted LinkedIn post captured by Aftermath, Xbox Game Studios' Matt Turnbull stated he'd be "remiss not to offer the best advice I can under these circumstances." This comes as Microsoft eliminates up to 9,100 positions company-wide, resulting in canceled games, discontinued services, studio closures, and job losses across crucial Xbox divisions.

Turnbull acknowledged that many people hold "strong opinions" about AI tools like ChatGPT and Copilot, but proposed that those feeling "overwhelmed" could use them for career advice, resume writing, and job application strategies.

"These are really challenging times. If you're dealing with a layoff or discreetly preparing for one, remember you're not alone and support is available," Turnbull remarked. "While no AI tool can replicate your unique voice or experiences, when mental energy is low, they can help you move forward more calmly, quickly, and with greater focus."

Microsoft has been aggressively pursuing AI, announcing plans in January to invest $80 billion in AI infrastructure ahead of these latest job cuts. This corporate emphasis might have influenced Turnbull's perspective. On a broader scale, however, many creative professionals view generative AI as a threat to industries like gaming, which has already faced increasing layoffs and studio shutdowns in recent years.

The reason for Turnbull removing his LinkedIn post remains unclear. Judging by responses to a Bluesky repost, his suggestions likely received a cool reception from the creative community.

The deleted post's full text appears below:

"These are really challenging times. If you're facing a layoff or quietly making contingency plans, remember you're not alone and support systems exist.

I understand these tools evoke strong reactions, but I'd be negligent not to share the most helpful guidance I can under these conditions. I've been exploring how LLM AI tools (such as ChatGPT or Copilot) can help lessen the mental and emotional strain of unemployment.

If you're feeling overwhelmed, here are some prompt ideas and applications that might assist:

Career Planning Prompts:

"Act as a career coach. I've been laid off from a [role] in the game industry. Help me build a 30-day plan to regroup, research new roles, and start applying without burning out."

"What kinds of game industry jobs could I pivot to with experience in [Production/Narrative/LiveOps/etc.]?"

Resume & Linkedin Help

"Here’s my current resume. Give me three tailored versions: one for AAA, one for platform/publishing roles, and one for startup/small studio leadership."

"Rewrite this resume bullet to highlight impact and metrics."

"Draft a new LinkedIn ‘About Me’ section that focuses on my leadership style, shipped titles, and vision for game development."

Networking & Outreach

"Draft a friendly message I can send to old coworkers letting them know I’m exploring new opportunities."

"Write a warm intro message for reaching out to someone at [studio name] about a job posting."

Emotional Clarity & Confidence

"I’m struggling with imposter syndrome after being laid off. Can you help me reframe this experience in a way that reminds me what I’m good at?"

Remember, no AI tool can substitute for your authentic voice or life journey. But when mental resources are depleted, these tools can provide clearer direction and help you overcome obstacles more peacefully and efficiently.

If this proves useful, please share with others in your network.

Stay kind, stay smart, stay connected."

Correction, July 7th: Updated to accurately reflect Turnbull's position as an executive producer. An earlier version mistakenly identified him as an Xbox executive.