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电商客服工单分类
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利用AI自动识别并分类电商客户咨询工单，提升响应效率与服务质量。
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Please analyze the following e-commerce customer inquiry ticket content, automatically classify it into one of four categories: 'Logistics Inquiry', 'Return/Exchange Request', 'Product Quality Complaint', or 'Other Inquiry' based on business semantics, and briefly explain the classification basis to enable the customer service team to respond and handle it quickly.
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请分析以下电商客户提交的咨询工单内容，根据业务语义将其自动归类为‘物流查询’、‘退换货申请’、‘产品质量投诉’或‘其他咨询’四类之一，并简要说明分类依据，以便客服团队快速响应和处理。
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