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為CEO生成應對產品召回的危機公關演講稿,強調透明度與責任感。
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Please draft a crisis public relations speech for the CEO of a well-known technology company, addressing a safety issue with overheating batteries in their latest smartwatch model. The speech must include a sincere apology to affected users, a brief technical explanation of the cause, specific measures for immediate recall and full refunds, and a commitment to enhanced quality control in the future. The tone should be solemn, sincere, and resolute, aiming to rebuild public trust and demonstrate corporate social responsibility, while avoiding blame-shifting or excessive legal jargon, ensuring the language is accessible and impactful.
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請為一家知名科技公司的CEO撰寫一份面向公眾的危機公關演講稿,背景是公司最新款智能手錶出現電池過熱導致的安全隱患。演講需包含對受影響用戶的誠摯道歉、對問題原因的簡要技術解釋、立即召回及全額退款的具体措施,以及未來加強質量控制的承諾。語氣應莊重、真誠且堅定,旨在重建公眾信任並展示企業的社會責任感,避免推卸責任或過度使用法律術語,確保語言通俗易懂且富有感染力。
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