Generate a crisis PR speech for a CEO addressing a product recall, emphasizing transparency and accountability.
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Please draft a crisis public relations speech for the CEO of a well-known technology company, addressing a safety issue with overheating batteries in their latest smartwatch model. The speech must include a sincere apology to affected users, a brief technical explanation of the cause, specific measures for immediate recall and full refunds, and a commitment to enhanced quality control in the future. The tone should be solemn, sincere, and resolute, aiming to rebuild public trust and demonstrate corporate social responsibility, while avoiding blame-shifting or excessive legal jargon, ensuring the language is accessible and impactful.
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