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為CEO生成應對產品召回的危機公關演講稿,強調透明度與責任感。
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Please draft a crisis public relations speech for the CEO of a well-known technology company, set against the backdrop of safety issues with overheating batteries in their latest smartwatch model. The speech must include a sincere apology to affected users, a brief technical explanation of the cause, specific measures for immediate recall and free replacement, and commitments to future quality control improvements. The tone should be solemn, sincere, and resolute, aiming to rebuild public trust and demonstrate corporate social responsibility, avoiding blame-shifting or overly technical jargon, ensuring the language is accessible and impactful.
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請為一家知名科技公司的CEO撰寫一份面向公眾的危機公關演講稿,背景是公司最新款智能手錶出現電池過熱導致的安全隱患。演講需包含對受影響用戶的誠摯道歉、對問題原因的簡要技術解釋、立即召回及免費更換的具體措施,以及未來質量管控的改進承諾。語氣應莊重、誠懇且堅定,旨在重建公眾信任並展現企業的社會責任感,避免推卸責任或過度技術化術語,確保語言通俗易懂且富有感染力。
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