Crowd

AI Customer Intelligence Platform | Unified Insights

AI insights User feedback product management Product Analytics Customer data platform user research Behavioral analytics customer intelligence UX analytics session recordings Heatmaps user journey mapping

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Crowd Product Information

What is Crowd?

Crowd is a customer intelligence platform that integrates feedback, analytics, and AI to help product teams make faster, data-driven decisions. It transforms customer data into actionable insights by unifying analytics, session replays, heatmaps, feedback, and other sources through AI. You can ask questions in plain English and receive immediate answers, removing the need for SQL or extensive training.

How to use Crowd?

Crowd brings together various customer insights, including feedback, analytics, and AI-powered intelligence. Use AI chat to ask questions in plain English and get instant responses. Watch session replays and heatmaps to understand user journeys. Gather feedback through surveys, interviews, and embedded widgets. Track product performance and user behavior with comprehensive analytics and activity monitoring.

Crowd's Core Features

AI Chat (Ask Questions in Plain English)

Heatmaps

Session Recordings

User Activities

Analytics

Research Studies

Interviews

Feedback Widgets

Complete Analytics Suite

Complete Research Suite

AI-Powered Insights

Crowd's Use Cases

Solo founders gain a comprehensive view of product performance without switching tools, enabling data-driven decisions.

Sales & Marketing teams analyze content conversion, user engagement, and channel ROI using real visitor data.

Product & Design teams access clear feature usage data, identify UX issues early, and validate their roadmap with authentic user insights.

Product teams unify feedback, analytics, and AI to accelerate workflows, make informed decisions, and reduce app switching.

Identify trends and flag potential issues before they affect users with AI.

Monitor real user behavior, build conversion funnels, and segment audiences.

Measure which features boost engagement and which require improvement.

Frequently Asked Questions about Crowd

Is a free trial available?

Yes. All new users can try the Starter plan with a 14-day free trial. No credit card is needed.

What’s included in each plan?

All plans provide access to our complete analytics and research suite, AI insights, unlimited viewer seats, and event/session tracking. Higher-tier plans include more MTUs, editor seats, AI usage, and support options.

Do you offer any integrations?

Currently, Crowd can be installed on any platform that accepts custom scripts, such as Shopify, Framer, and Webflow. We are developing official integrations with tools like Slack, Zapier, and Segment to better support our expanding capabilities. Stay updated for new releases!

Do you offer discounts to NGOs or students?

Yes. We provide discounts on a case-by-case basis for nonprofits, educational institutions, and student-led initiatives. Contact our team with a short summary of your use case, and we'll explore options together.

Crowd Support Contact Information

For customer support, email us at: [email protected] . For additional contact methods, visit our contact us page (mailto:[email protected])

Crowd Screenshot