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Convi Product Information

What is Convi?

Convi is an AI-driven commerce suite that combines chat, search, and customer support into one powerful platform. It helps Shopify store owners drive more sales, raise their average order value, and cut down on support costs through smart automation. As an AI Commerce-as-a-Service app for Shopify, Convi turns every customer interaction into a revenue opportunity by connecting all customer touchpoints.

How to use Convi?

Convi works smoothly with Shopify and popular tools like WhatsApp, Instagram, Messenger, Zendesk, Gorgias, Zapier, and Klaviyo. Store owners can get it up and running in just a few hours. The AI constantly learns from your store’s products, collections, variants, chat history, customer feedback, and existing knowledge bases (FAQs, help centers) to automate sales, support, and search tasks.

Convi’s Core Features

AI-powered unified commerce suite (chat, search, support)

Automated sales assistance (product recommendations, cart building, bundle suggestions)

Automated support assistance (instant ticket resolution, order tracking, cancellations)

GPT-powered product search

Chat intelligence and insights to identify revenue blockers

Convi’s Use Cases

Increase conversions and boost Average Order Value (AOV) for Shopify stores.

Lower support costs and resolve customer tickets instantly.

Bring together scattered customer conversations and data from multiple channels.

Automate routine customer service tasks like order tracking and cancellations.

Deliver personalized product recommendations and smart discounts to shoppers.

FAQ from Convi

What is Convi?

How long does setup take?

Can Convi manage real customer inquiries?

Will Convi replace my support team?

Does Convi learn from my store and chats?

Is Convi secure and compliant?

How does pricing work?

What kind of ROI can I expect?

What platforms does Convi support?

Can I customize Convi’s responses?

Convi Screenshot

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