Classificador automático de tickets de suporte

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Lista de Prompts de IA

Classificador de tickets de comércio eletrônico

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Uma ferramenta de IA que categoriza automaticamente os tickets de suporte ao cliente baseados na compreensão da linguagem natural para melhorar a eficiência da resposta.

Conteúdo do prompt

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Analyze the following customer message received by e-commerce support, determine its business category based on semantics, such as logistics inquiry, return or exchange application, product quality complaint, or price consultation, and output the corresponding category label.

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Analise a seguinte mensagem do cliente recebida pelo suporte de comércio eletrônico, determine sua categoria comercial com base na semântica, como consulta logística, solicitação de devolução ou troca, reclamação de qualidade do produto ou consulta de preços, e emita o rótulo de categoria correspondente.

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