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Taobao Merchant AI Voice Search Simplifies Flash Sale Operations

Taobao Merchant AI Voice Search Simplifies Flash Sale Operations

May 7, 2026
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Taobao Flash Sales has officially upgraded its AI Agent portal for food and beverage merchants, the "AI Store Assistant," and has fully rolled out voice search functionality. This marks another technological leap forward in the food retail sector, introducing the industry's first merchant AI Agent service capable of directly triggering execution windows via voice commands to complete complex operational loops.

Taobao

Traditional merchant backend operations are often cumbersome. The core of this upgrade is "reducing costs and increasing efficiency." Now, restaurant owners can simply use voice commands to instruct their AI assistant to handle the following high-frequency, complex management tasks:

Efficient Order Lookup: Quickly find the status of a specific order.

Flexible Product Management: Adjust inventory or update product information in real time.

Store Security Maintenance: Block malicious customers with one click to maintain a healthy business environment.

This functionality is powered by Alibaba's robust technical framework. It leverages the streaming speech recognition of the Bailian Large Model and the deep semantic understanding of the Qwen Large Model, combined with edge-side wake-up and intent parsing technologies, to create a complete end-to-end closed loop. This more natural and efficient human-machine interaction method is designed to free merchants from complicated backend tasks, allowing them to focus their energy on core business operations.

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