精選高品質 AI 提示詞列表

針對電商負面評價進行分析，識別核心問題，並生成具同理心且以解決方案為導向的回覆，以保護品牌聲譽。

Analyze the following negative e-commerce user review to identify its core complaint such as delayed logistics, product defects, or poor service attitude, assess the user's emotional intensity, and generate a draft response based on the brand's tone that expresses apology while offering a concrete solution to resolve the conflict and restore customer trust.

針對電商平台負面評價，提供基於同理心與解決方案的回覆策略，旨在化解客戶不滿並維護品牌聲譽。

Act as a senior e-commerce customer service expert to reply to a specific negative customer review. The review points out minor product flaws and slow logistics. You must sincerely apologize and acknowledge the inconvenience without shifting blame. Briefly explain the corrective actions taken to demonstrate quality focus, and offer a concrete compensation plan such as a partial refund or coupon. Finally, invite the customer to contact you via private message to resolve remaining issues. Maintain a professional, gentle, and empathetic tone to turn a negative experience into an opportunity to showcase excellent service.

針對電商平台負面評價，生成專業、共情且具解決方案的回覆，旨在挽回客戶信任並展示品牌責任感。

Act as a senior e-commerce customer service manager to analyze and draft a response to a specific negative user review. These reviews typically involve pain points such as delayed logistics, product defects, or poor communication. Your task is not merely to apologize but to acknowledge the user's dissatisfaction with empathetic language, briefly explain objective reasons without shifting blame (such as peak season logistics pressure), and provide a concrete compensation plan or commitment to future improvements. The response must maintain a sincere, professional, and gentle tone, avoiding mechanical template feelings. The focus is on turning a crisis into an opportunity to showcase the brand's service attitude, thereby minimizing the negative impact of the review on potential consumers and attempting to repair the customer relationship.

針對電商平台負面評價，生成專業、共情且具解決方案的回覆，旨在挽回客戶信任並展示品牌責任感。

Act as a senior e-commerce customer service expert to draft a response for a specific negative user review. The review highlights a minor product defect and delayed logistics, with the user expressing significant frustration. Your response must first offer a sincere apology and acknowledge the issues without making excuses. Secondly, briefly mention the remedial actions taken, such as a refund or replacement. Finally, invite the user to contact you via private message for a personalized compensation plan in a gentle yet firm tone. The goal is to move the public conflict to a private resolution while demonstrating the brand's responsible service attitude to other potential buyers.

利用AI自動審查商業合約，識別潛在法律風險、模糊條款及合規性問題，提供修改建議。

Please act as a senior legal consultant to conduct an in-depth review of the provided commercial contract text. Focus on identifying potential legal risks, unequal responsibilities, ambiguous definitions, or compliance loopholes, and provide specific revision suggestions and reasons for each identified issue to ensure the contract terms are clear, fair, and compliant with relevant laws and regulations.

針對電商平台負面評價，生成專業、共情且具解決導向的回覆，平衡客戶情緒與品牌聲譽。

Act as a senior e-commerce customer service expert. Draft a response to the following user review: 'Product quality is terrible, shipping was slow, terrible experience,' where the user is angry. Your reply must first sincerely apologize and acknowledge specific pain points (quality and logistics) without shifting blame. Second, offer a concrete compensation plan (such as partial refund or coupon) to demonstrate sincerity. Finally, invite the user to contact via private message to resolve remaining issues. The tone should be professional, gentle, and firm, aiming to restore trust and show brand responsibility, keeping the length under 100 words.

針對電商平台用戶負面評價，提供基於情感分析與業務場景的客製化回覆建議，旨在化解矛盾並提升品牌形象。

Act as a senior e-commerce customer service expert to analyze a specific negative user review and formulate a reply strategy. First, identify the core pain point of the user's complaint (e.g., delayed logistics, product defect, or poor service attitude) and assess the intensity of their emotion. Next, draft a reply that embodies empathy while offering a concrete solution, aligned with brand tone and platform rules. The reply should avoid mechanical apologies and must include specific remedial actions (such as refunds, replacements, or coupons) along with a commitment to follow-up. The tone should be sincere, professional, and constructive, aiming to transform a negative experience into brand trust.

針對電商平台售後環節的用戶反饋，透過自然語言處理技術提取關鍵痛點與情感傾向，生成結構化改進建議報告，助力提升客戶滿意度與產品迭代效率。

Act as a senior e-commerce operations expert to deeply analyze the provided user after-sales review data, identifying product quality defects, logistics issues, or service attitude flaws reflected within them. Summarize the high-frequency complaint points and sentiment polarity distribution, and finally output an optimization suggestion report containing specific improvement measures and priority rankings to support business decisions.

針對電商平台負面評價，提供情感分析、問題歸因及高情商回覆建議，助力品牌聲譽管理。

Act as a senior e-commerce customer service expert to analyze the following user review: 'Shipping was too slow, packaging was damaged, and customer service was rude. Never buying again.' First, identify the core pain points as shipping delay and packaging integrity. Second, assess the user's emotion as angry and disappointed. Finally, generate a response that acknowledges the mistake, offers a concrete compensation plan (such as a partial refund or coupon), and maintains a sincere, professional tone to restore trust and demonstrate brand responsibility.

針對電商平台用戶負面評價，提供情感分析、問題歸因及高情商回覆建議，助力品牌聲譽管理與客戶留存。

Act as a senior e-commerce after-sales expert to deeply analyze the following user review: First, identify the core pain points and emotional tone in the comment, determining whether it is a logistics delay, product quality, or service attitude issue; second, based on the brand tone, draft a reply that expresses apology while offering a specific solution, ensuring the tone is sincere and professional without shirking responsibility; finally, provide two internal improvement suggestions from the perspectives of product packaging or customer service processes to prevent similar issues from recurring.

針對電商平台負面評價，生成專業、共情且具解決方案的回覆，旨在挽回客戶信任並展示品牌責任感。

Act as a senior e-commerce customer service expert to analyze and draft a response for a specific negative user review. First, carefully interpret the core pain points of the user's complaint, distinguishing whether it stems from logistics delays, product quality defects, or service attitude issues, and identify the intensity of the user's emotions. Next, draft a sincere and professional reply text based on brand values. The reply must include a sincere apology for the inconvenience, provide clear and feasible solutions for the specific issue (such as refunds, replacements, or compensation), and avoid using evasive or robotic language. Finally, ensure the tone is warm and empathetic, aiming to convert dissatisfied customers into loyal ones while demonstrating the brand's responsible service attitude to other potential buyers.

針對電商平台負面評價，生成專業、共情且具解決方案的回覆，提升客戶滿意度與品牌聲譽。

Act as a senior e-commerce customer service expert. Draft a reply to the following user review: '{review_text}'. The response must first sincerely apologize and acknowledge the inconvenience without shifting blame. Second, briefly explain the corrective actions taken or the specific compensation offered (such as a refund, replacement, or coupon). Finally, invite the user to experience the product again with a positive attitude and provide customer service contact details. The tone should be gentle, professional, and empathetic, ensuring the reply is concise, directly addresses the user's pain points, and excludes any irrelevant pleasantries or AI identity statements.