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Smith.ai Product Information
What is Smith.ai?
Smith.ai delivers 24/7 customer engagement solutions that blend AI with human expertise. Their services include live, North America-based agents for virtual receptionist support (available in both AI-first and human-first models), outreach campaigns for sales, service, and support, as well as AI-driven web chat, SMS, and social messaging. Their mission is to assist businesses in capturing and converting more leads, managing customer communications, and simplifying daily operations.
How to use Smith.ai?
To get started, businesses can choose a plan (such as AI Receptionist or Virtual Receptionists), set up their receptionist profile in minutes, and begin taking calls right away. You can either forward calls from your current business number or use a dedicated phone number provided by Smith.ai. Depending on your plan, calls are handled by AI or live agents, with features including lead screening, appointment scheduling, CRM integration, and more. Outreach campaigns and web chat services can also be configured for proactive customer engagement.
Smith.ai's Core Features
AI Receptionist (AI-first answering & intake)
Virtual Receptionists (Human-first answering, intake & scheduling)
Outreach Campaigns (Outbound sales, service & support)
AI Powered Web Chat (AI + Staffed chat, SMS & social messaging)
24/7 call coverage
Lead screening, qualification & intake
Appointment booking
CRM integration
Call recording & transcriptions
Bilingual answering (Spanish)
Payment collection
Smith.ai's Use Cases
Converting callers into clients and booking appointments around the clock for home services companies.
Managing new client intake, scheduling consultations, and directing existing clients to attorneys within law firms.
Boosting sales with 24/7 chat support and accelerating lead response times for diverse businesses.
Minimizing missed calls and voicemails to avoid losing potential customers.
Automating CRM updates and prioritizing maintenance requests in property management.
Handling customer questions and arranging tours for available rental units.
Offering after-hours answering services and escalating urgent issues to live agents when needed.
FAQ from Smith.ai
How does the money-back guarantee work?
Do I have to sign a contract?
Can I change my plan?
Do you count wrong numbers or spam towards my quota?
Why do you bill by the call?
What if I don’t need 24/7 answering?
I have staff. Will they each need separate accounts?
Do you offer discounted plans?
Smith.ai Support Email & Customer service contact & Refund contact etc.
For customer service, contact Smith.ai at:[email protected] . For additional contact options, visit the contact us page(mailto:[email protected])
Smith.ai Company
Company name: Smith.ai, Inc. .
Company address: .
Learn more about Smith.ai at the about us page(https://smith.ai/why-us).
Smith.ai Login
Login Link: https://app.smith.ai/log-in/
Smith.ai Sign up
Sign up Link:
Smith.ai Pricing
Pricing Link: https://smith.ai/pricing/receptionists?utm_source=top_banner&utm_medium=website&utm_campaign=happycallers
Smith.ai Facebook
Facebook Link: https://facebook.com/virtualreceptionists
Smith.ai Linkedin
Linkedin Link: https://www.linkedin.com/company/smith-ai/
Smith.ai Twitter
Twitter Link: https://x.com/smithdotai
Smith.ai Instagram
Instagram Link: https://www.instagram.com/smith.ai/
Smith.ai Screenshot
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