Clasificador automático de tickets de soporte

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Clasificador de tickets de comercio electrónico

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Una herramienta de IA que categoriza automáticamente los tickets de soporte al cliente basados en la comprensión del lenguaje natural para mejorar la eficiencia de la respuesta.

Contenido del prompt

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Analyze the following customer message received by e-commerce support, determine its business category based on semantics, such as logistics inquiry, return or exchange application, product quality complaint, or price consultation, and output the corresponding category label.

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Analice el siguiente mensaje del cliente recibido por el soporte de comercio electrónico, determine su categoría comercial basada en la semántica, como consulta logística, solicitud de devolución o intercambio, queja de calidad del producto o consulta de precios, y emita la etiqueta de categoría correspondiente.

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