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RonaldMitchell
RonaldMitchell
April 2, 2026

Tencent Cloud apologizes after its AI collaboration tool WorkBuddy experienced a major login outage on April 2, affecting users in China with service errors and crashes. Services began recovering hours later. As compensation, affected users will receive 1000 Credits within two business days. Despite official reports of full restoration, some users continued to report access issues, highlighting ongoing stability challenges.

Tencent Cloud apologizes after its AI collaboration tool WorkBuddy experienced a major login outage on April 2, affecting users in China with service errors and crashes. Services began recovering hours later. As compensation, affected users will receive 1000 Credits within two business days. Despite official reports of full restoration, some users continued to report access issues, highlighting ongoing stability challenges.
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