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电商客服工单分类
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利用AI自动识别并分类电商客服收到的用户咨询工单，提升响应效率与服务质量。
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Please analyze the following user inquiry ticket content received by e-commerce customer service, automatically categorize it into one of the four categories: 'Logistics Inquiry', 'Return/Exchange Application', 'Product Quality Complaint', or 'Other Inquiry' based on user intent, and briefly explain the basis for classification to enable the customer service team to respond and handle it quickly.
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请分析以下电商客服收到的用户咨询工单内容，根据用户意图将其自动分类为‘物流查询’、‘退换货申请’、‘产品质量投诉’或‘其他咨询’四类之一，并简要说明分类依据，以便客服团队快速响应和处理。
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