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ECチケット分類
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AIを使用してEC顧客問い合わせチケットを自動的に識別および分類し、応答効率とサービス品質を向上させます。
プロンプト内容
コピー
コピー
Analyze the following customer inquiry text from an e-commerce platform and determine its business category based on semantics, including return/exchange requests, logistics queries, product inquiries, or complaints/suggestions. Output only the classification label without explanation or additional notes to ensure accurate categorization for subsequent automated processing.
コピー
ECプラットフォームからの顧客問い合わせテキストを分析し、意味に基づいて返品/交換リクエスト、物流クエリ、製品クエリ、または苦情/提案のいずれかのビジネスカテゴリに分類してください。その後の自動化処理プロセスを確実にするために、説明や追加メモなしで分類ラベルのみを出力してください。
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