Generador de Respuestas Negativas

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Lista de Prompts de IA

Revisión/Valoración

Reparación de Reseñas

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Revisión/Valoración

Genere respuestas profesionales, empáticas y orientadas a la solución a las reseñas negativas de comercio electrónico, equilibrando el sentimiento del cliente y la reputación de la marca.

Contenido del prompt

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Act as a senior e-commerce customer service expert. Draft a response to the following user review: 'Product quality is terrible, shipping was slow, terrible experience,' where the user is angry. Your reply must first sincerely apologize and acknowledge specific pain points (quality and logistics) without shifting blame. Second, offer a concrete compensation plan (such as partial refund or coupon) to demonstrate sincerity. Finally, invite the user to contact via private message to resolve remaining issues. The tone should be professional, gentle, and firm, aiming to restore trust and show brand responsibility, keeping the length under 100 words.

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Actúe como un experto senior en servicio al cliente de comercio electrónico. Redacte una respuesta a la siguiente reseña de usuario: 'La calidad del producto es terrible, el envío fue lento, experiencia horrible', donde el usuario está enojado. Su respuesta debe primero disculparse sinceramente y reconocer los puntos dolorosos específicos (calidad y logística) sin echar la culpa. En segundo lugar, ofrezca un plan de compensación concreto (como reembolso parcial o cupón) para demostrar sinceridad. Finalmente, invite al usuario a contactar a través de un mensaje privado para resolver los problemas restantes. El tono debe ser profesional, suave y firme, buscando restaurar la confianza y mostrar la responsabilidad de la marca, manteniendo la longitud bajo 100 palabras.

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Asistente de reparación de reseñas de comercio electrónico

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