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电商产品差评原因自动归纳

{:__('collect %s',电商产品差评原因自动归纳)}
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针对电商平台单条产品差评自动提炼归纳用户不满的核心原因,输出简洁清晰的要点,帮助商家快速定位产品和服务问题。

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Process a single user negative review of a product provided by an e-commerce merchant, extract and summarize the core reasons for user dissatisfaction from the user's statement, and output 1 to 3 concise and clear points to help merchants quickly locate the problems that need adjustment.

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你需要处理电商商家提供的单条用户产品差评,从用户的表述里提炼归纳出用户不满的核心原因,输出1-3条简洁清晰的要点,方便商家快速定位需要调整的问题。

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