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电商客服工单分类
AI
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利用自然语言处理技术，对电商客服收到的用户咨询工单进行自动分类，提高响应效率。
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Analyze the following e-commerce customer service ticket content and classify it into one of four categories: 'Logistics Inquiry', 'Return/Exchange Request', 'Product Quality Complaint', or 'Other Inquiry' based on user intent, providing a brief explanation for the classification.
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请分析以下电商客服收到的用户咨询工单内容，根据用户意图将其归类为‘物流查询’、‘退换货申请’、‘产品质量投诉’或‘其他咨询’四类之一，并简要说明分类依据。
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