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高管危機公關演講

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為電動車電池召回危機的CEO生成演講稿,強調同理心與行動力。

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Act as a senior corporate communications consultant to draft a crisis public relations speech for the CEO of an electric vehicle manufacturer. The context involves a recent incident where a specific model experienced battery overheating leading to minor fires, causing public panic and stock decline. The speech should address media, investors, and consumers, lasting approximately three minutes. It must begin with a sincere apology and concern for affected users, avoiding any deflection of responsibility. Clearly outline immediate actions taken, such as halting sales, conducting comprehensive inspections, and initiating a recall process. Conclude by reaffirming the company's commitment to safety standards and long-term value. The tone should be calm, genuine, and resolute, prioritizing trust rebuilding over technical explanations, and avoiding legalistic or cold language.

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請扮演資深企業傳播顧問,為一家電動汽車製造商的CEO撰寫一份危機公關演講稿。背景是某款车型因電池過熱引發輕微起火事故,導致公眾恐慌和股價下跌。演講稿需面向媒體、投資者及消費者,時長約3分鐘。內容必須首先對受影響用戶表達深切歉意與關懷,避免推卸責任;其次清晰說明已採取的具體措施,包括立即停售、全面檢測及召回流程;最後重申公司對安全標準的堅守及長期承諾。語氣需沉穩、真誠且堅定,重點在於重建信任而非單純解釋技術細節,避免使用法律免責條款式的冷漠語言。

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