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專為職場人際衝突設計的調解輔助提示詞,幫助管理者或員工以非暴力溝通方式化解矛盾,重建信任與協作氛圍。
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Act as a senior workplace relations consultant. Address the following specific interpersonal conflict scenario: Two senior engineers have a serious disagreement over technical project routes, causing tense meetings and mutual accusations that hinder progress. Based on Non-Violent Communication principles, analyze the core needs and emotional pain points of both parties, identify cognitive biases in their communication, and generate a mediation plan including specific dialogue scripts. The plan must include techniques to guide them from positional arguing to finding shared interests, along with suggestions for establishing a regular technical alignment mechanism. Ensure the tone is objective, constructive, and actionable, avoiding any language that might escalate the conflict.
複製
你是一位資深職場關係顧問,請針對以下具體職場人際衝突場景提供調解建議:兩名資深工程師因專案技術路線選擇產生嚴重分歧,導致會議氣氛緊張且互相指責,影響了專案進度。請基於非暴力溝通原則,分析雙方潛在的核心需求與情緒痛點,識別溝通中的認知偏差,並生成一份包含具體對話腳本的調解方案。該方案需包含如何引導雙方從立場對抗轉向利益共同點挖掘的具體話術,以及後續建立定期技術對齊機制的建議,確保語氣客觀、建設性且具備可操作性,避免使用任何激化矛盾的詞彙。
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