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電商工單分類
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分析客戶諮詢文本，自動將其歸類為物流、退貨、質量問題或其他類別，以提高處理效率。
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Act as a senior e-commerce customer service operations expert. Analyze the provided customer inquiry text and categorize it into one of four types: 'Logistics Inquiry', 'Return/Exchange Request', 'Product Quality Complaint', or 'Other Inquiry'. Briefly explain the reasoning behind your classification based on the key intent of the message.
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請作為資深電商客服運營專家，分析以下客戶諮詢文本，根據其核心訴求將其歸類為「物流查詢」、「退換貨申請」、「產品質量投訴」或「其他諮詢」四類之一，並簡要說明分類依據。
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