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為CEO生成應對突發負面新聞的危機公關演講稿,強調同理心與行動力。
複製
Act as a senior corporate communications consultant and draft a three-minute crisis public relations speech for the CEO of a technology company. The context is that their latest mobile app has been exposed for a severe user data leak, with widespread media coverage and public anger. The speech must include three core sections: first, directly acknowledge the mistake with sincerity and no excuses, expressing deep apology to affected users while avoiding legal jargon or blame-shifting; second, clearly outline immediate technical actions taken, such as app suspension, initiating an independent third-party security audit, and offering data compensation; third, propose a long-term improvement plan, including establishing a transparent user data protection committee and committing to regular public updates. The tone should be calm, responsible, and empathetic, aiming to rebuild trust rather than merely defend.
複製
你是一位資深企業傳播顧問,請為一家科技公司的CEO撰寫一份時長約3分鐘的危機公關演講稿。背景是該公司最新發布的移動應用被曝出存在嚴重用戶數據洩露漏洞,媒體正在廣泛報導,公眾情緒憤怒。演講稿需包含三個核心部分:首先,以真誠且不加辯解的語氣直接承認錯誤,向受影響用戶表達深切歉意,避免使用法律術語或推卸責任;其次,清晰闡述公司目前已採取的緊急技術措施,包括立即下架應用、啟動獨立第三方安全審計以及為受影響用戶提供數據補償方案;最後,提出具體的長期改進計劃,如建立透明的用戶數據保護委員會,並承諾定期公開安全進展。語氣應保持沉穩、負責任且充滿同理心,旨在重建公眾信任而非單純辯護。
複製
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