Provides a comprehensive evaluation framework based on utilitarianism and deontology for specific ethical dilemmas in business operations, assisting managers in making morally sound decisions.
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Please analyze the following specific ethical dilemma encountered in business operations: A pharmaceutical company discovers that its long-marketed common drug has mild but irreversible neurological side effects with long-term use, yet stopping the medication carries higher risks and no alternative therapy exists. The company faces a choice between proactively recalling and disclosing the information, which could lead to massive financial losses or even bankruptcy, or hiding the information, which violates patient safety principles. Please evaluate the moral weight of this situation from both utilitarian (maximizing overall well-being) and deontological (respecting patient informed consent and autonomy) perspectives, and provide a phased action recommendation that balances shareholder interests with patient safety, focusing on how to establish a trust mechanism in an environment of information asymmetry.
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