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職場衝突調解助手
心理學/社會
1
1
針對職場中常見的同事間溝通障礙與情緒衝突，提供基於同理心和非暴力溝通原則的調解建議，幫助管理者或員工化解矛盾，重建信任。
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When tensions arise within a team due to unequal workload distribution or communication misunderstandings, act as a senior HR consultant to analyze the emotional triggers in the specific conflict scenario. Draft a mediation plan using the Non-Violent Communication model (observation, feeling, need, request) that preserves the dignity of both parties while addressing the core issue. Focus on guiding the parties from confrontation to collaboration, ensuring the advice is actionable and emotionally resonant.
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當團隊內部出現因工作分配不均或溝通誤解引發的緊張關係時，請作為資深人力資源顧問，分析具體衝突場景中的情緒觸發點，並運用非暴力溝通模型（觀察、感受、需要、請求）起草一份既維護雙方尊嚴又能解決核心問題的調解方案，重點在於如何引導雙方從對抗轉向合作，確保建議具有可操作性和情感溫度。
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