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為CEO生成應對產品召回的危機公關演講稿,強調同理心與解決方案。
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Please draft a crisis public relations speech for the CEO of a well-known technology company, set against the backdrop of a safety hazard involving overheating batteries in their latest smartwatch model. The speech must include a sincere apology to affected users, a brief and transparent explanation of the issue's cause, specific measures for immediate recall and refunds, and a commitment to future quality control improvements. The tone should be solemn, sincere, and resolute, aiming to rebuild public trust and demonstrate corporate responsibility, avoiding language that shifts blame or uses overly technical jargon, ensuring the language is fluent and natural for direct delivery at a press conference or official video channel.
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請為一家知名科技公司的首席執行官撰寫一份面向公眾的危機公關演講稿,背景是公司最新款智能手錶出現電池過熱安全隱患。演講需包含對受影響用戶的真誠道歉、對問題原因的簡要透明說明、立即召回及退款的具體措施,以及未來質量監控的改進承諾。語氣應莊重、誠懇且堅定,旨在重建公眾信任並展示企業的責任感,避免使用推卸責任的措辭或過於技術化的術語,確保語言流暢自然,適合在新聞發布會或官方視頻渠道直接宣讀。
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