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Viable Product Information

What Is Viable?

Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI and GPT-4 to analyze unstructured feedback at scale, removing the need for spreadsheets. The platform helps businesses uncover powerful insights from their private data securely and efficiently.

How to Use Viable

Sync your data from sources like Zendesk, Intercom, Delighted, Gong, app stores, or import CSV files. Viable’s AI then analyzes the data and delivers reports with insights, themes, and recommendations.

Viable’s Core Features

AI-driven qualitative data analysis

Automated theme identification and tracking

Sentiment analysis

Urgency scoring

Metadata-based analysis and recommendations

Unlimited seats and integrations

Viable’s Use Cases

Product Management: Ship products your customers love, faster.

Customer Experience: Use customer feedback to deliver exceptional experiences.

Customer Research: Organize your research data and insights in a single place.

Marketing Insights: Launch stronger messaging with deep audience insights.

Employee Engagement: Boost workplace satisfaction by effortlessly decoding employee feedback.

FAQ from Viable

What type of data can Viable analyze?

Viable can analyze sales call transcripts, customer support tickets, market research, employee surveys, and more.

How does Viable ensure data security?

Viable is SOC 2 Type 2 certified and offers automated PII redaction. They also have a white-glove service team to respond to custom data management requests.

What integrations does Viable offer?

Viable integrates directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, and app stores. It also supports data import via Zapier and CSV files.

Viable Support Email & Customer Service Contact & Refund Contact

More contact information, visit the contact us page (https://www.askviable.com/contact-us)

  • Viable Company

    Viable company name: Viable Fit, Inc. .

    Learn more about Viable, please visit the about us page (https://www.askviable.com/about-viable).

  • Viable Login

    Viable login link: https://app.askviable.com/log-in?_ga=2.6294962.1630224679.1639119202-61491015.1639119202

  • Viable Pricing

    Viable pricing link: https://www.askviable.com/pricing

  • Viable Facebook

    Viable Facebook link: https://www.facebook.com/askviable/

  • Viable LinkedIn

    Viable LinkedIn link: https://www.linkedin.com/company/askviable

  • Viable Twitter

    Viable Twitter link: https://twitter.com/askviable

  • Viable Screenshot

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