Viable
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Viable Product Information
What Is Viable?
Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI and GPT-4 to analyze unstructured feedback at scale, removing the need for spreadsheets. The platform helps businesses uncover powerful insights from their private data securely and efficiently.
How to Use Viable
Sync your data from sources like Zendesk, Intercom, Delighted, Gong, app stores, or import CSV files. Viable’s AI then analyzes the data and delivers reports with insights, themes, and recommendations.
Viable’s Core Features
AI-driven qualitative data analysis
Automated theme identification and tracking
Sentiment analysis
Urgency scoring
Metadata-based analysis and recommendations
Unlimited seats and integrations
Viable’s Use Cases
Product Management: Ship products your customers love, faster.
Customer Experience: Use customer feedback to deliver exceptional experiences.
Customer Research: Organize your research data and insights in a single place.
Marketing Insights: Launch stronger messaging with deep audience insights.
Employee Engagement: Boost workplace satisfaction by effortlessly decoding employee feedback.
FAQ from Viable
What type of data can Viable analyze?
Viable can analyze sales call transcripts, customer support tickets, market research, employee surveys, and more.
How does Viable ensure data security?
Viable is SOC 2 Type 2 certified and offers automated PII redaction. They also have a white-glove service team to respond to custom data management requests.
What integrations does Viable offer?
Viable integrates directly with leading platforms like Zendesk, Intercom, Front, Delighted, Gong, and app stores. It also supports data import via Zapier and CSV files.
Viable Support Email & Customer Service Contact & Refund Contact
More contact information, visit the contact us page (https://www.askviable.com/contact-us)
Viable Company
Viable company name: Viable Fit, Inc. .
Learn more about Viable, please visit the about us page (https://www.askviable.com/about-viable).
Viable Login
Viable login link: https://app.askviable.com/log-in?_ga=2.6294962.1630224679.1639119202-61491015.1639119202
Viable Pricing
Viable pricing link: https://www.askviable.com/pricing
Viable Facebook
Viable Facebook link: https://www.facebook.com/askviable/
Viable LinkedIn
Viable LinkedIn link: https://www.linkedin.com/company/askviable
Viable Twitter
Viable Twitter link: https://twitter.com/askviable





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