Generate a crisis PR speech for a CEO addressing a product recall, emphasizing empathy and solutions.
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Please draft a public crisis management speech for a tech company's CEO, set against the backdrop of their latest smartwatch experiencing battery overheating safety issues and attracting media attention. The speech must include a sincere apology to affected users, a transparent explanation of the safety concerns, and a concrete recall and compensation plan. The tone should be calm, responsible, and empathetic, aiming to rebuild public trust and demonstrate corporate social responsibility, while avoiding blame-shifting or overly technical jargon.
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