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Генератор отзывов на покупки в екоме
Обзор/Оценка
32
32
Генерирует естественные, аутентичные отзывы о товарах в тоне обычного покупателя по категории товара, контенту поста покупателя и тенденции отзыва для наполнения контента магазина.
Содержание промпта
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Копировать
Based on the given e-commerce product category, core content of the user's buyer show and required review tendency, write a natural, colloquial product review that fits the tone of an ordinary real buyer without obvious marketing traces, matches the actual usage experience shown in the buyer show, and keeps the length within 100 words.
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На основе заданной категории товара в электронной коммерции, основного контента поста покупателя и требуемой направленности отзыва напишите естественный, разговорный отзыв о товаре, соответствующий тону обычного реального покупателя без явных маркетинговых следов, совпадающий с реальным опытом использования, показанным в посте, и сохраняйте длину не более 100 слов.
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Рекомендация
Ответ на отзыв в электронной коммерции
Act as a senior e-commerce customer service expert. Draft a response to the following negative product review. The reply must first sincerely apologize and acknowledge the customer's specific dissatisfaction without shifting blame. Second, briefly explain the corrective actions taken or the proposed solution to demonstrate seriousness about the issue. Finally, offer specific compensation or follow-up service options. Maintain a gentle, professional, and empathetic tone to restore trust and showcase brand responsibility, strictly avoiding robotic templates or confrontational language.
Анализ тональности отзывов
Act as a senior e-commerce data analyst to perform deep sentiment assessment and key element extraction on provided user review texts. First, identify the core sentiment polarity (positive, negative, or neutral) and quantify its intensity. Second, accurately extract specific dimensional evaluations regarding product quality, logistics speed, customer service attitude, and cost-performance from the text. Finally, based on the contextual nuances, summarize the user's core pain points or satisfactions to generate a structured insight report. The goal is to help merchants quickly identify service shortcomings and optimize product experience, ensuring the analysis is objective, accurate, and provides actionable business guidance.
Восстановление отзывов
Act as a senior e-commerce customer service expert. Draft a reply to the following user comment: 'Received the item with damaged packaging and scratches, slow shipping, very disappointed.' Your response must first sincerely apologize for the poor experience, acknowledging issues with logistics and packaging without shifting blame. Then, propose concrete remedial actions, such as immediately arranging a free replacement or full refund, and include an unconditional coupon to demonstrate sincerity. Maintain a gentle, professional, and empathetic tone, avoiding robotic customer service scripts, aiming to win back user trust through proactive problem-solving and demonstrating brand responsibility.
Ассистент по работе с отзывами
Act as a senior e-commerce customer service expert to draft a response for the following specific negative customer review, which involves both product quality issues and shipping delays. Your task is to write a reply that first sincerely apologizes and acknowledges the customer's inconvenience, then briefly explains the cause without shifting blame, and finally offers a concrete compensation plan or follow-up measure. The tone must be professional, gentle, and solution-focused, avoiding robotic template language to ensure the response reflects the brand's human care and sense of responsibility.
Восстановление репутации
Act as a senior e-commerce customer service expert. Draft a response to the following specific negative user review. The response must first sincerely apologize and acknowledge the user's inconvenience without shifting blame. Second, briefly explain the remedial actions taken or provide a concrete solution (such as a refund, replacement, or compensation coupon). Finally, invite the user to communicate further via private message or official channels in a gentle and professional tone to ensure the issue is fully resolved. Maintain a friendly yet dignified tone, avoiding robotic template language, to demonstrate the brand's human care and professionalism, aiming to turn a negative experience into a positive impression.
Ассистент по восстановлению отзывов
Act as a senior e-commerce customer service expert. Review the following negative customer comment which highlights product defects and slow shipping, noting the customer's frustration. Your task is to draft a response that expresses sincere apology while providing concrete remedial actions, such as a refund or replacement. The tone should be calm, professional, and empathetic, avoiding robotic templates. Focus on resolving dissatisfaction and demonstrating brand responsibility. Ensure the reply reads naturally like a real human agent's communication. Output only the response text.
